A Perspective and the Road Ahead
Inherent legacy
While the number of these
well educated, university degree holders have been swelling over the
years, the overall economy has lagged behind, in terms of
value-added returns. For example, we have traditionally exported
perhaps the best shoe-uppers, but some one else would make a
complete shoe from it and sell under their brand. We would produce
some of the best cotton fabric, but would have to sell the garments
under someone else's brand name. We would export the metal ore in
only semi-purified form and import the purified metal at much higher
prices, even for our own consumption.
The IT Scenario
The Indian IT scenario
has not been much different either. With the domestic market growth
remaining sluggish for many years, the industry focused on the
developed nations, and the lack of proximity to the end customer
meant that for years we specialized in providing services rather
than solutions and products.
The profile of the Indian
IT Services has been undergoing a change in the last few years,
partly as it moves up the value chain and partly as a response to
the market dynamics. Economies of most of the developed countries
are currently in the early stages of, what I think, a ten-year
growth cycle, primarily fueled by the Internet, mobile communication
and biotechnology. There is an acute shortage of manpower required
to maintain the levels of current economic growth in these
countries. India is one of them. The professional services market,
which was in its infancy ten years ago, has grown significantly ever
since and is now rapidly consolidating. Ten years ago, most US
companies would not even consider outsourcing some of their IT
projects to outside vendors. Now, ten years later, a vast majority
of US companies use the professional services of Indian Software
engineers in some manner, through large, medium or small companies
or through individuals recruited directly.
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